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I was a passenger on yor flight AA2016 outside of Phil. airport on four/nine/16 and return flight AA1755 out of Atl. airport back again to Phila. on four/ten. My ticket was for an aisle seat with wheelchair help because of my handicap. On the flight from Phila., I had an aisle seat. The young lady occupying the window seat was so substantial she couldn’t fasten her seatbelt. She instantly fell asleep and commenced snoring loudly which ongoing for the entire flight. To the flight again, I'd my boarding go was for an everyday seat. I tried to alter seats at the kiosk , since it indicated there have been added seats in the primary cabin area devoid of results. My son and daughter-in-regulation were being denied gate passes to help me get right down to the aircraft and also the ticket agent was truly unpleasant. I made an effort to upgrade within the boarding desk, then youthful male indicated my ticketwas for handicap in his Personal computer, he reported the cabin seats were readily available and attempted to enhance me but with no results. When I acquired back into Phila., I waited Just about 40 minutes to obtain through the plane to baggage. This was by far the most humiliating and demeaning practical experience I've at any time experienced. If the wheelchair lastly arrived, the girl commenced complaining about having to drive me. She couldn’t get the wheelchair up the elevation.
At check in for flight 2356 my bag was seen by personnel as oversized. Positioned in dimensions Test & was 1 inch to tall . My gripe- my husband with equivalent bag wasn't ( diff coloration) asked to measurement Test. observed quite a few clearly much too tall baggage past Check out pt. your dropping $.
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I wanted to vent my aggravation While using the baggage situation along with your airline. Anything else was great, however the way my baggage was dealt with would make me Believe 2 times before booking with AA once again. I used to be charged $twenty five Just about every way for just one bag, not being explained to my bag may very well be carried on for no demand. To incorporate insult on the $50 charged, my bag was ruined on the skin on becoming returned to me.
Distressing sufficient to pay for a substantial price to the round-excursion ticket, distressing ample that there was a end —— I've had a number of non-stoppers intending to Cleveland from Albany prior to now. It would make me worried about traveling.
I really strongly do not desire to fly with American Airlines ever yet again, their customer service is horrible!!! I used to be over a flight on Monday from Miami, Florida to Norfolk, Virginia and had to worst lay in excess of. Why on the planet do I really you can try this out need to fly to New York to go back to Virginia. My fight was suppose to depart Miami Worldwide to Laguardia at 5pm. The flight was to get started on boarding at 4:30pm and so they manufactured an announcement that their could well be a fifteen moment delay And that i went to the counter to request the representative if I had been likely to make my connection and she or he instructed me I will be high-quality. The key reason why I checked on my connection was due to the fact my lay over wax only 58 minutes. We’ll we boarded the flight so I assumed I could be good to catch my link bug that was so we sat to the plane for more than and hour whilst they preset all the needed to deal with. They did not give everyone the possibility to try to make alternate vacation which was Definitely Improper. I was in Miami for my brother’s funeral given that Thursday. My partner works two occupation and he needed to consider off from perform Thursday, Friday and Monday from both of those Positions. I also needed to consider off myself. The flight ultimately took off And that i missed my relationship.
I also prefer to touch upon the excellent service AA gives on the handicapped. I am 84 a long time previous and now want wheelchair guidance to obtain all-around in the airports. I had been stunned and delighted in the guidance I been given, in addition to in the attitudes in the individuals that assisted me Together with the wheelchair assist, as well as the drivers on the handicap carts in Charlotte airport. They were all so helpful and very welcoming at the same time.
I had some extremely constructive information to give them to prevent this in the future, but was unable to ascertain contact with them.
I lately had a flight cancelled by American Airlines and stood inside of a line for forty five minutes to get rebooked on An additional flight. I had been shocked to see the gate agents did not Have got a view into your readily available USAIR flights.
Had an internet based reservation established to go and when seeking to submit it told me to start around – I called a representative straight away and mentioned they might see the value I had been quoted but when refreshed when up $a hundred and twenty – Tough to feel that they'd not stand by what they could see on-line – I wound up being forced to spend the extra $a hundred and twenty for the reason that I desired Those people exact flights – once again difficult to imagine they might not stand beside the web price – really highly-priced
I had been to inform you of my not so pleasurable expericences along with your airline, and requesting a refund of my flight. To begin with I had been suppose being over the 7:55am flight from Gulftport,MS.